DES Computing Services

New Cisco Phones (week of 12/9/2019)

• Cisco Model 8841
• Cisco Self Care portal (if a given phone is associated with your netid)
• ENR building only: Phone documentation provided with each phone
• Phone documentation on OIT website
• For outside calls, enter "9" instead of the previous "8". For example 9-1-732-932-8065

Access New Cisco-system Voicemail when away from your Rutgers phone

1. Call your Rutgers phone number (848-932-XXXX), and then press * (star key) to enter the voicemail menu. When prompted for your ID, please use your 5-digit extension.
2. Or, call the Cisco Unity Portal at 848-267-1400
3. Also, the terms "voicemail passcode" and "voicemail pin" are used interchangably referring to essentailly a "password" of at least 6 digits needed to access voicemail.

Help

• Post new phone installation: Submit Voice Service Request