Phone and Voicemail Tips

Cisco Phones

1. Phone documentation provided with each phone
2. For outside calls, enter "9". For example 9-1-732-932-8065
3. Most DES phones are Cisco model CP-8841. Check at phone: press "Applications" (looks like a gear), then "Phone Information" (8), then look for "model number" field.
4. Cisco End-User Guides

Voicemail

1. When away, call your Rutgers phone number (848-932-XXXX), and then press * (star key) to enter the voicemail menu. When prompted for your ID, please use your 5-digit extension. Example: phone number, 848-932-8065, has five digit extension, 28065
2. Or, call the Cisco Unity Portal at 848-267-1400
3. Also, the terms voicemail passcode and voicemail pin are used interchangably referring to essentailly a password of at least 6 digits needed to access voicemail.

Useful Links

1. Cisco Self Care Portal (if your phone is associated with your netid)
2. Call forward and call transfer